Frequently Ask Questions


All our essential oils are 100% pure, natural, and therapeutic grade. They are safe for aromatherapy and topical use. Do study the proper way of using pure essential oils. The internet provides tons of information on using essential oils on skin. Be aware that pure essential oils are very potent, and most of them need to be diluted with a carrier oil before using on skin. For aromatherapy, a few drops in water will go a long way.

We get our essential oils straight from reputable sources both locally and internationally. Some sellers of essential oils have exorbitant prices because of all the middlemen that the product passes through before getting to you, and because some are multi-level marketing (MLM) companies. Our prices are competitive because we are passing the savings on to you by getting them in batches from different sources.

We also want to share with you the wonderful benefits of using essential oils in your everyday life. The natural benefits of essential oils should be experienced by everyone, and making it affordable is our way of giving back to the community.

Yes, our exclusive cocowax is natural and 100% plant-based. It is paraffin-free and does not contain mineral oils and other petroleums. Cocowax contains coconut oil and other plant-based oils/waxes.

Yes, we use palm wax in our pillar candles.

Why do you use palm wax in some of your candles?

In a word: sustainability. Palm is a tree crop that enhances biodiversity and carbon sequestering, uses very little water, and is GMO free and pest resistant. One acre of palm trees provides the same quantity of wax as 20 acres of soy beans. Sourced from Southeast Asia, the palm oil in our palm wax candles is no threat to rainforests, and has the least amount of carbon footprint compared to any other waxes such as paraffin and soy. Our supplier is certified with the following sustainability certifications:

– Italian National Sustainability System (INS)

– International Sustainability and Carbon Certification (ISCC)

– Roundtable on Sustainable Palm Oil Supply Chain


Below is an article written by Tracey TieF of Anarres Natural Health (http://www.anarreshealth.ca), who pretty much nailed it well in explaining why palm wax is a better wax in many levels… visit her interesting website for more information.

visit the link here: http://www.anarreshealth.ca/node/167

Why Palm Wax?

In Europe, most households burn Palm Wax tapers. The flame is bright and they are essentially drip-less. Unscented palm oil tea lights are also very popular because they burn so clean and efficiently. Ounce for ounce, palm oil candles burn longer. The focus of the National Candle Association’s two conferences was on non-paraffin and primarily vegetable waxes. Presenters and representatives of the largest fragrance and wax supply companies predict that all major manufacturers will be coming out with lines representing hybrid blends of paraffin and vegetable waxes. 100% Palm Wax attracts consumers that are more environmentally aware and health-conscious.

Natural vs. Synthetic

There is a lot of controversy in the candle industry over the word ‘natural’ waxes. Some paraffin (petroleum derived) candle manufacturers claim their products are as natural as any vegetable-based wax. The manufacturer of these tea lights works only with plantations that are willing to convert to organic methods because they have only been using modest amounts of approved fertilizers or pesticides.

The Palm Wax is certified to be kosher, food grade, and not contain synthetics or petrochemicals in any form. The manufacturer is the first to work with growers in Java to develop organic methods for palm oil production. The candles are as safe to use as the soaps and lotions sold exclusively in health food stores. They are all made from the same palm oil.

Soot Free Candles

Candle soot results from the incomplete combustion of carbon particles, a feature of paraffin (petroleum) candles. It not only discolors walls and furniture but also can contaminate your home’s ventilation system. Since soot particles are typically very small, they can potentially enter the deepest areas of the lungs. Elderly and children with asthma or any lung disease are especially vulnerable.

Unfortunately, soy candles also produce soot. In other words, the wax alone does not guarantee a clean burning, soot free, long burning candle. In general you could say the purest (those having less impurities) and best quality waxes make better fuels. Palm Wax produces less soot.

The cleanest burning candle is made with:

* Top grade fuel. The wax should burn up entirely leaving no residue.

* A cotton wick carefully calibrated for each type and size of candle specifically tested with each scent and color. The wick is like a finely tuned carburetor. It wicks the melted wax fuel, by capillary action, up into the flame where it is consumed to create light. If the wick is too small, it will not consume the fuel as fast as it is melted. So in a taper or pillar candle, it drips; and if it is a scented jar candle, it does not ‘throw’ the scent into the room.

* Wide mouth jar to ensure sufficient airflow around the wick.

* Scents and dyes that are designed for the type of wax. I recommend only mineral dyes that are compatible with essential oils.

Palm Wax Is a Virgin Oil That Contains No Harmful Petrochemicals

The Palm oil does not need to be refined, only filtered and deodorized. Like olive, it is a “virgin” oil, in the sense that it is extracted by simply squeezing the fruit. Soybeans do not produce as large a percentage of oil as palm fruit. All of the major refiners produce product by “cracking”, hulling, and flaking and then extracting the oil from the beans using the solvent hexane in the extraction process. The oil is then chilled and the wax settles out of the oil.

Since the product is inhaled, is is good to avoid using products that contain any potentially harmful petrochemicals, like hexane (named in Proposition 65: California’s “Safe Drinking Water and Toxic Enforcement Act”).

Large soy refiners do not certify that soy oil (and therefore their wax) is not “GMO” (a genetically modified organism). The DNA of the soybeans has been modified with DNA from other organisms, either vegetable or animal. This process makes the plant more resistant to weed killers used around the soybeans without hurting the soybeans. Grains, beans and oils that are GMO either have been or may soon be banned in European Union countries. The palm oil used is not GMO.

Soy wax is more expensive than Palm Wax. Soy odor tends to compete with many of the more delicate fragrances. The colours of soy wax are more muted, versus the bright colors and crystallized look of Palm Wax.

Paraffin is the final byproduct in the petroleum refining chain. The same rationale for not using any petroleum-based product is also why some consumers prefer solar energy for homes. I prefer working with, and inhaling, a vegetable-based product. For more information from people who dislike paraffin, see a web article by Vicki Elmore Healthy & Natural Journal (10/01/2000) <> or search under soot and petroleum-based candles.

Why not use beeswax for aromatherapy and candles?

Beeswax burns too hot for use with diffusers. It is at least five times more expensive than palm, soy, or paraffin wax. It has a strong intrinsic odor that, unless bleached out, competes with most fragrances. It burns well. I like the fragrance of unscented, unbleached beeswax candles. Some vegans don’t use bee related products, because these are animal products and factory farming of bees is just as cruel if not crueller than factory farming of mammals. I use beeswax in making lip balms only, and my wax is sourced from a local bee-keeping cooperative.

The palm wax we use is from PT Megasurya Mas of Indonesia. They are RSPO-SCSS certified (Roundtable on Sustainable Palm Oil Supply Chain Certification System), Halal certified, and Kosher certified.

These certifications mean that they practice sustainable farming practices and does not contribute to deforestation and other destructive methods.

visit their website at: http://megasurya-mas.com/certification/index.php

Because our palm wax is from Southeast Asia, it has the least amount of carbon footprint compared to any other waxes such as paraffin and soy.

We use palm wax in our pillar candles.

Our candles are well-made from palm wax and create virtually no smoke when burning properly. However, if the wick becomes too long, or drafts disturb the flame, a small amount of unburned carbon particles (soot) will escape from the flame as a visible wisp of smoke.

Any candle will emit soot if the flame is disturbed by a draft. A well designed candle will recover as soon as the draft is removed. To avoid this, maintain the wick to 1/4 inch and be sure to place candles away from drafts, vents or air currents.

When the candle is consuming wax more quickly than the flame can burn completely, carbon deposits may develop. This will most likely occur when the wick needs to be trimmed. Blow out the flame, trim the wick to 1/4 inches, clean off carbon deposits and relight the candle.
When you burn a candle in your home you are creating a controlled burn site just like you would if you were burning leaves in your back yard. So the most important caution is to never leave a burning candle unattended or within reach of children and pets. Keep your candles out of drafts. Burn candles on a heat resistant surface or in a suitable holder. Do not move candles while lit or until wax hardens.

So basically, burning a candle is as safe as the person lighting it.

To get the best burn from candles, burn the candle long enough the first time until a wax pool forms that covers the entire top of the candle. Each time you relight the candle, burn it until it reaches the “memory pool” you created with the first burn. Following these guidelines will ensure a cleaner and longer lasting candle. You must always remember to reduce the wick to 1/4″ before each burn and keep all candles away from drafts as much as possible.
Trim wicks to 1/4” before each use.

When not in use, store your jar candles in a cool, dry place and put the lid back on to avoid accumulating dust.

This is a sign that the wick has taken in moisture. Changed air humidity can cause this to happen, especially when a candle is kept outside overnight.